Privacy Policy

What information do we collect?

We collect following information from children 13 years and younger: Name, Username / Email Address and Profile Picture. We may collect certain non-personal information passively from children, such as the date and time of visit, time spent on the content, Device ID, the type of browser used (e.g., Chrome, Firefox, Internet Explorer), the type of operating system used (e.g., Windows 8, Mac OS) and the ISP from which the children receives Internet access. This information may be combined with the personal information.

What do we use your information for?

Any of the information we collect from children may be used in one of the following ways:

  • To provide an interactive online learning experience
  • To provide content that we believe that the child may be interested in
  • To provide controlled interaction with teachers and colleagues
  • We may use non-personal information such as information about the pages visited to improve the content and focus area of study, or to analyse site usage and the popularity of certain pages of the content
  • We may use non-personal information such as information about the pages visited to improve the content and focus area of study, or to analyse site usage and the popularity of certain pages of the content
Do we use cookies?

We use cookies and do not pass or capture any personal information apart from username. We do not use cookies (or other non-consensual methods) to acquire contact information about the user or other users of the computer. We may passively collect information on site usage patterns or through content that members, including child members, access on our application.

Do we disclose any information to outside parties?

We don’t share, rent, or sell information related to children information with third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Data protection
  • We take steps to protect the information provided or captured against unauthorised access and use
  • The security and confidentiality of the information is extremely important to us. We use robust security measures to protect user information from loss, misuse and alteration.
  • We use industry-standard practices such as encrypted communications, firewalls and password protection systems to safeguard the confidentiality of your personal information.
Parent's consent

In case of self registration by the child below 13 years, Parent / Guardian should agree to the Privacy Policy while registering the user so that the registered user account can be activated.


For the child below 13 years, Parent or guardian's email address captured during child registration by the School is used to notify parents about their kid's access to the application. In that initial notice, parents are provided a link to this privacy policy, and be able to provide consent for their kids to use the application. Only after parent's consent, their kid's account is activated.

Contact Us

If there are any questions about our privacy practices write to us at:


ALPHA VIRTUAL ACADEMY.
Second Floor, DESK Altizza
West Hills, Weija - Accra
Ghana
+233509555500
support@ava.edu.gh